All sessions listed are in ET (Eastern Time) zone.
7:00 am – 5:30 pm
7:00 am – 8:00 am
7:00 am – 8:00 am
Virtual Poster Viewing Session 1
8:00 am – 9:15 am
Nurse-Sensitive Indicators: Using Nursing Know-How to Develop NSIs
Marcia Potter, MArts, RN; Cindy Garrett, MBA, BSN, RN, AMB-BC; Deborah Cantlin, MSN, RN, CHFN; Annette Hamlin, MSN Ed, AMB-BC, RN
This session will offer attendees the opportunity to hear case studies that allowed the development of an NSI, including awareness of how the teams knew to construct the NSI; tools nurses and their teammates used, created, and found to guide their work; Emphasis will include the process of monitoring and measuring at least one factor that allows for internal and/or benchmarking.
9:15 am – 10:30 am
Exhibit Hall Open/Poster Viewing/Coffee Break
10:30 am – 11:30 am
Transforming Ambulatory Care Clinical Staff Orientation through a Tiered Skills Acquisition Model
Brittney Dees, DNP, RN, CPN; Sara Wellman, MSN, APRN, FNP-C; Jami Kyle, BSN, RN; Ryan Marler, MSN, MBA, RN-BC
This session will share our efforts to create, standardize, implement, and evaluate a tiered skills acquisition model for medical assistant, licensed practical nurse, and registered nurse onboarding into ambulatory care clinics.
Providing Hope: Evusheld Administration for COVID-19 Pre-Exposure Prophylaxis in Vulnerable Patient Populations
Amy Brewer, MSN, BA, RN
In 2022, the FDA issued emergency use authorization for administration of Evusheld, comprised of two monoclonal antibody medications that help minimize the risk of severe COVID-19 disease in immunocompromised patients. Once Evusheld became available, nurses at a large academic medical center researched the medication and conducted education on safety, efficacy, and administration. Shortly thereafter, administration of Evusheld was implemented within the existing special pathogens clinic and offered to physician-identified patients with the highest risk of severe COVID-19 infection for whom the vaccine would be ineffective. This session will discuss the patient response and efficacy in preventing COVID-19 infection in the patients who have received it.
Care Coordination and Transition Management (CCTM) Special Interest Group (SIG) Session: Assessment and Evaluation of Ambulatory Care Registered Nurse Needs Regarding Care Coordination and Transition Management
Molly Moran, MSN, RN, CCRN
Ambulatory care is a rapidly growing field of nursing practice. As this specialty practice grows, there have been efforts to identify the desired role of the registered nurse in ambulatory care and link it to patient outcomes. In particular, it is ensuring patients and families receive the right care, at the right time by the right provider with an end result being improved patient outcomes. The session will discuss a project to assist in the development of a care coordination and transition management best practice repository through the CCTM Special Interest Group (SIG).
1:00 pm – 2:00 pm
Success Story: Innovative Ambulatory Care Staffing Model to Combat Workforce Challenges
Paresa Tafreshi, MSN, RN, CPN; Andrea Carver, MHA, BSN, RN, CPN
Do you struggle to deliver timely, easy to access, excellent care to patients while staffing a diverse workforce across multiple locations? This session will share how nurse leaders at one hospital evaluated innovative ways to restructure the ambulatory care staffing model to meet the needs of our patient population while maximizing productivity and satisfaction.
Rapid-Fire Medical Assistant Sessions
In these short rapid-fire presentations, multiple speakers highlight approaches to managing issues related to medical assistants in the practice environment.
Partnerships and Pipelines: Addressing Medical Assistant Staffing Voids
Mari Ann Lewis, BSN, RN, AMB-BC, NPD-BC; Alicia Bosse, BSN, RN, CMSRN
Staffing can be a challenge in ambulatory care clinics, especially for certified medical assistants (CMA). This session will share how in order to fill gaps in staffing, one health system partnered with a community college to create a 12-month MA residency program to prepare individuals with little-to-no patient care experience for a clinical role.
Building a Medical Assistant Workforce: Training Approaches and Impacts on Retention, Career Progression, and Care Delivery
Lori Nichols, MSPH; Mary Blankson, DNP, APRN, FNP-C, FAAN
This session will explore the benefits and challenges of three strategies used to secure a high-functioning MA workforce: internal training programs, the role of serving as a clinical placement site for a traditional MA program, and partnership with a school focused on preparing MAs for a team-based primary care setting. Attendees will learn talking points to advocate for a new MA training model, best practices in MA training, and strategies for MA retention and career ladder development.
Tri-Service Military Special Interest Group (SIG) Session (no contact hours awarded)
All Air Force, Army, and Navy ambulatory care nurses are invited to join the Tri-Service Military SIG. This SIG offers opportunities for ambulatory care nurses (both military and civilian) to present and share research, best practices, and unique challenges encountered in the military health care system.
2:15 pm – 3:30 pm
Standardizing Guidelines for Ambulatory Care Nurses Working in Hybrid Roles
Ruth Ann Gordon, MSN, RN, FNP-BC, OCN
This session will discuss the development of guidelines to provide a structure and process for nurses with hybrid work schedules, with a focus on pre- and post-implementation comparison.
Improving Care Gap Closure in an Ambulatory Care Setting
Inger Donohue, MSN, RN, CPHQ
Learn how a team of RN quality coordinators initiated a population health improvement program to standardize care gap closure and provide excellent patient care in primary care practice. Focus will include the development of the initiative and the efforts to create a multidisciplinary team-based approach to develop best practice quality improvement (QI) workflows.
If It's Not Documented, It's Not Done: Tracking RN Productivity and Impact in Primary Care
Britt Gnilka, DNP; Camilla Washington, MSN, RN
This presentation will discuss the implementation strategy for centralizing nursing services to support primary care practices as well as the tools and tactics for tracking RN work and value-based program outcomes as a result of centralization.
3:30 pm – 4:30 pm
Exhibits Open- Dessert/Refreshments
4:30 pm – 5:30 pm
Increasing Ambulatory Care Nursing Research Capacity: The Roles and Contributions of an Ambulatory Care Nurse Scientist
Marianne Hutti, PhD, WHNP-BC, FAANP, FAAN; Patricia Hughes, DNP, RN, NE-BC
This session will describe the role development, responsibilities, contributions, and early lessons learned associated with the newly create role of an ambulatory care nurse scientist.
Leading an Ambulatory Care Organization to Magnet Recognition
Michele Hasselblad, DNP, RN, NE-BC; Kimberly Burkeen, MSN, RN, NE-BC
This presentation will share how one ambulatory care organization established a plan and infrastructure to achieve Magnet® recognition. Discussion will include the benefits of achieving Magnet recognition, an overview of a practice and shared governance structure as a key foundational element, the rigors and strategy for capturing the stories to meet required exemplars, strategies to meet the big “5” requirements, preparation for and execution of a successful site visit, and lessons learned.
Telehealth Special Interest Group (SIG) Session: Diving into the Deep End: Utilizing Your Data Pool for Focused Deep-Dives to Drive Change and Efficiency for Clinical Triage Call Centers
Rosemary Ryan, DNP, RN, NEA-BC
Clinical triage call centers produce a significant amount of data related to call volumes and productivity. In large academic medical centers with ambulatory care clinics, utilization of RNs for improved quality of nursing care comes at a high cost and requires meaningful use of data to improve process and ensure efficient use of resources. This session will demonstrate how leadership can transform standardized reports and information to identify trends and outliers for focused deep dives to drive process improvement.
View the schedule for April 12View the schedule for April 14