Wednesday, April 15

7:00 am - 6:30 pm

Registration Open

8:00 am - 11:15 am

Pre-Conference Workshops

Separate fees apply. (Member Price: $119 Regular Price: $139)

010
3.0
contact
hours

Maximizing the Role of the RN in Virtual Practice

Carol Yarbrough, MBA, CHC, CPC, OCS, CCA; Michael Kurliand, MS, RN

Do you want to learn more about how to generate revenue for your clinic, facility-based clinic, or other place of service? If so, imagine using video, remote physiological monitoring, and other CMS-approved procedures, both those new to 2020 and those from over the past two years. If you want to dispel confusion about how you can participate in the hottest growing technology-based medicine trend, attend this pre-conference session.

020
3.0
contact
hours

Make Nurses Heard: Building and Using Your Voice to Be Heard in Health Care Policy

Frank Purcell, BS

Join us to explore how ambulatory care nurses can more effectively engage in politics,including best practices to communicate, organize, develop, and interpret health policy;the influence of ambulatory care nursing relative to the 2020 election; and the role of state government.

11:30 am - 12:15 pm

AAACN 101: Getting Excited About AAACN and the Conference

101

Meet new colleagues, learn about AAACN, and discuss tips to get the most from your conference experience. This session is geared toward new AAACN members and first-time conference attendees; however, all are welcome!

1:00 pm - 2:45 pm

Welcome, President's Address & Keynote Address

Welcome and President’s Address

Kristene Grayem, MSN, CNS, PPCNP-BC, RN-BC
2019-2020 AAACN President

Celebrating a year of success for ambulatory care nursing, Kristene Grayem will share the highlights of the past year and tell you what’s in store for the future as she gets the conference excitement started.


102
1.25
contact
hours

Keynote Address: Do It Well, Make It Fun

Ron Culberson, MSW, CSP

You’ll appreciate the wit and wisdom of Ron Culberson during this Keynote Address. Mr. Culberson will leave you with a head full of ideas and a heart full of optimism, teaching you how to create a culture of excellence, achievement, and happiness in your workplace. Pulling on his experience as a hospice social worker and leader, Mr. Culberson will describe ways to create better relationships, enhance your creativity, and elevate the tone of your workplace culture, all while delivering top-quality services.
(Note: This session will not appear in the Online Library.)

2:45 pm - 3:00 pm

Refreshment Break

3:00 pm - 4:00 pm

Concurrent Sessions (111-114)

111
1.0
contact
hour
L

Evaluating and Elevating Ambulatory Nurses’ Professional Practice

Stacy Hutton Johnson, PhD, MS/MBA, RN, NE-BC

In this session, you’ll learn about a survey that measured the effectiveness of evidence-based interventions to improve the practice of ambulatory care nurses in a nonprofit, multi-site, multi-specialty clinic system. You’ll get a roadmap for evidence-based methodology and insights on how to elevate your own professional practice.


112
1.0
contact
hour
C

The Contribution of Nurse Care Coordination Practice on Services Utilization and Adherence in Rural Health Care

Nora Flucke, PhD, RN, CCCTM

The session highlights findings from a study that investigated the contribution of nursecare coordination practice to utilization outcomes and services adherence in a ruralcommunity. Implications for nurse care coordinators serving complex and chronically illpatients across rural and urban areas will be discussed.


113
1.0
contact
hour
T

The Fourth Aim for Telephone Triage Nurses – One Call Center’s Approach to Improve Staff’s Work Life

Maureen McMaster, RN, CPN; Ann Donnelly, BSN, RN, CPN, RRT-NPS

How to care for the telephone triage nursing staff who are caring for the patients is the focus of this interactive, informative, and fun research-based session. The speakers will also describe concrete initiatives for improving telephone triage nurses’ quality of life at, and away from, work.


114
1.0
contact
hour
CL

Adaptive Care Strategies for Children with Developmental Disabilities and Healthcare Anxiety

Barbara Hepp, BSN, RN, CPN; Catherine Doernbrack, MSN, RN, CPNP; Erin Prucha, BSN, RN, CPN

Patients with developmental disabilities and anxiety are seen in ambulatory care settings, and their anxiety is often triggered by the health care environment. This session will show how to develop an adaptive care program that creates a positive experience for these individuals.

4:15 pm - 5:15 pm

Concurrent Sessions (121-124)

121
1.0
contact
hour
L

Transforming a Strong Leadership Team in Ambulatory Care in a Hospital-Based Setting

Ann Marie Matlock, DNP, RN, NE-BC; Louise Balligan, MSN, RN

One hospital has transformed the ambulatory care setting from multiple clinics with variations in role and patient care practices to a cohesive group with common goals and utilization of best practices. During this presentation the process, results, next steps, and lessons learned from the process will be discussed.


122
1.0
contact
hour
C

Development and Early Outcomes of a Centralized Care Management Department for a Large Children’s Healthcare System

Tara Trimarchi, DNP, RN, CRNP; Noelle Stack, MSN, RN, CPN

This session will use an overview of one facility’s centralized care management department to discuss the RN care manager role. Strategies for implementing the role, operational standards, and performance measurement will also be explored. You’ll also learn best practices for the care coordination and transition management of children with medical complexity.


123
1.0
contact
hour
T

Controversies in Telephone Triage: It’s All about Patient Safety

Carol Rutenberg, MNSc, RN-BC, C-TNP; M. Elizabeth Greenberg, PhD, RN-BC, C-TNP

The practice of telephone triage is not standardized among nurses or organizations that provide this type of nursing care. Conventional wisdom continues to drive decision-making on routing of symptom-based calls and appropriate utilization of unlicensed personnel in this critical step of the telephone triage process. Two veteran nurse leaders in telephone triage will explore an evidence-based approach to reach a common understanding of what’s at stake.


124
1.0
contact
hour
CL

Ambulatory Pediatric Patient-Family Experience: Tools and Strategies to Drive System-Wide Improvement

Andrea Ellis, DNP, RN, CPN, NEA-BC; Carrie Romano, DNP, RN, CPN, CNL

This session will discuss how one hospital implemented a plan to optimize the overall ambulatory care patient-family experience (PFE) at a Midwest, pediatric, tertiary-caremedical center.

5:30 pm - 7:00 pm

Opening Reception/Silent Auction/Exhibit Hall Grand Opening/Poster Viewing

130

Relax and have fun at the Opening Reception and Silent Auction. Network with colleagues, make new friends, and enjoy delicious hors d’oeuvres (on us!). Place your bids in our 20th Annual Silent Auction, which supports the AAACN Scholarship and Education Fund. Go to our General Information Page to find out how you can donate an item. All attendees are welcome.Cash bar provided.

View the schedule for Thursday