7:30 am - 6:00 pm
8:30 am - 11:45 am
Mary Laffey Adams, MSN, RN
Barbara Pacca, BSN, RN, CPN
1:00 pm - 3:15 pm
Welcome and President's Address
Susan M. Paschke, MSN, RN-BC, NEA-BC
2013-2014 AAACN President
3:30 pm - 4:30 pm
Concurrent Sessions (111-114)
Hope M. Slone, MSN/MHA, RN-BC, CMSRN
Despite improvements from the focus on technology, process, and people, unintentional harm still befalls our patients. What can we do differently to prevent harm? Safety coaches are team members who are trained to observe employee work behaviors and provide feedback about practice and compliance with behavioral expectations. This session will discuss one medical group's journey to building a culture of safety.
Empowering Patients Through Ongoing Education and Goal Setting
Susan B. Brown, RN
Melissa A. Lillash, BSIE
Shelley Mason, MSN, AGNP-C
This session will explore the role nurses play in empowering patients in today's ever-changing health care environment. We will discuss transitioning away from medical-centered instruction to motivating patients and their families to become actively involved in self-managing their health through the use of EMRs, care coordination, and goal setting.
Improving Health Care Quality Through EASY Patient Access
Theresa Newman, BSN, RN, CPN, NE-BC
Navigating the health care maze can be challenging for patients and families. Frustration builds as patients experience difficulty in scheduling appointments, long waits in exam rooms, and other inefficiencies in primary care offices. Health care is fragmented when families turn to emergency rooms and urgent care centers for minor illnesses and chronic disease management. This presentation offers specific strategies for improving access to health care in the primary care office. Through case study, we will discuss the journey of one pediatric practice as it moved toward a patient-centered model of care with a focus on EASY access to quality health care.
Engaging the Patient in the Patient-Centered Medical Home
Sandy Reifsteck, MS Ed, RN, FACMPE
Communication is the medical home's best strategy for facilitating patient engagement and treatment adherence, which are critical for successful patient outcomes. This session will share core communication tools to help illustrate the importance of responding to patients' unique needs, values, and preferences; and real-life video presentations will allow attendees to observe these tools in a clinical setting.
Shared Savings: Accountable Care
Organizations (ACOs) and Impact on
Quality and Dollars
Nancy May, MSN, RN-BC, NEA-BC
In 2012, the United States spent 17.4% of the GNP on health care, yet the nation had poor outcomes in proportion to the amount of money spent. Under the Affordable Care Act, the shift toward value for care and outcomes is now being tied to reimbursable dollars. This presentation will describe how ACOs improve outcomes and lower cost.
This session sponsored through the John H. Reck Memorial Grant.
4:30 pm - 4:45 pm
4:45 pm - 5:45 pm
Concurrent Sessions (121-124)
Staff Empowerment: The Implementation of a Frontline Ambulatory Communication Model
Sharron D. Coffie, MSN, RN, CNS-BC, CHFN
Kim Slotterback, BSN, RN
Effective communication plays a pivotal role in reducing workplace incivility, and improving staff morale and patient care. This session will describe how ambulatory leaders in specialty clinics developed and implemented a communication process to combat incivility in the workplace and transition the leaders' role from problem solvers to problem facilitators. It will also explain how a disciplined approach can empower and engage staff to improve communication skills, trust, confidence, and courage.
Towards Clinical Excellence: Reinvigoration of a Clinical Training Program
Dana Houle, MHM, BSN, RN, CCM, CPHQ
Sherry Smith, MSN, MBA, RN
Elaine Sneed, BSHA, RN
This session will describe the re-engineering of a clinical training program for telehealth triage nursing staff with the goal of applying criticalthinking skills to effectively apply clinical guidelines. Attendees will get a description of the strategy to revamp their current training program into a clinically focused orientation and a training schedule that addresses the unique knowledge, skills, and training needs of nurses new to telephone triage.
Competency Assessment for the Real World
Donna Wright, MS, RN
Many organizations have created a competency process that has turned into a monster. This session will help you discover ways to tame the monster and begin the path to success.
Rapidly Improving Pneumonia Care: Multi-Disciplinary Engagement in a Rapid Improvement Event (RIE)
Donna T. Moore, MM, RN, CPHQ
Kara Y. Snow, PhD
An RIE provides an exciting approach to creating a state of improved processes in an accelerated five-day format. The presenters of this session will describe the RIE approach to develop care paths for pneumonia patients, discuss lessons learned, and share results and outcomes of the multi-disciplinary team's efforts.
6:00 pm - 7:00 pm
7:00 pm - 9:00 pm
Stop by the Opening Reception and Silent Auction for some fun and relaxation! Network with colleagues, make new friends, and enjoy complimentary light hors d'oeuvres. Be sure to place your bids in our 15th Annual Silent Auction, which raises money for the AAACN scholarship fund. Find out how you can donate an item.
Cash bar provided. Guest badge required for anyone attending with a conference registrant.