7:00 am - 7:30 pm
8:00 am - 11:15 am
Separate fees apply. (Member Price: $119 Regular Price: $139)
Magnet® Recognition in Ambulatory Care: Description of a Recipe for Nursing Excellence
Rachel Start, MSN, RN, NE-BC; Curlissa Mapp, MSN, APRN, ACNS-BC
Ambulatory care will see an increased focus from the Magnet® Recognition Program with the release of the 2019 application manual. This session will address the impact that the increased focus will have on ambulatory care, the overall journey to Magnet® recognition, and how Magnet® recognition aligns with overall organizational goals for health care institutions.
12:30 pm - 2:45 pm
Welcome, President's Address & Keynote Address
Welcome and President’s Address
Kathy Mertens, DNP, MPH, RN
2018-2019 AAACN President
Celebrating a year of success for ambulatory care nursing, Kathy Mertens will share the highlights of the past year and tell you what’s in store for the future as she gets the conference excitement started.
Keynote Address: Surviving and Thriving in the Crazy World of Nursing
Terry Foster, MSN, RN, FAEN, CCRN, CPEN, TCRN, CEN
Sometimes we just need to hear about the good things nurses do! Humorist Terry Foster will lighten the challenges you face through humor. You’ll sit back, relax, and laugh during his uplifting session about your supportive and caring work.
(Note: This session will not appear in the Online Library.)
2:45 pm - 3:05 pm
3:05 pm - 4:05 pm
Concurrent Sessions (111-114)
Journey Mapping: Using Feedback to Improve the Patient Experience
Patricia Hughes, DNP, RN, NE-BC
A mapping of the patient journey to document experience at every point of care within an organization as described by patients, staff, and providers will be discussed.
Planning for a Healthier Future: A Technology-Driven Approach to Population Health Management in a Safety Net Primary Care Practice
Tiffany Basamon, MS, RN; Christine Monahan, BSN, RN, DC
Discuss how teams are better equipped to enable members to work at the top of their licensure by using interprofessional care coordination and advances in electronic capabilities. The discussion will focus on how this team-based model of care delivery can effectively satisfy quality measures and proactively manage patients’ preventative health care needs.
Critical-Thinking Challenges in Telehealth Nursing: Patients Already Seen and Diagnosed
Kelli Massaro, BSN, RN, CPN
In telehealth nursing, applying critical-thinking skills is essential to achieving the appropriate level of care for all patients. Specific critical-thinking skills that can be applied to triage best practice will be presented. Case studies that illustrate both optimal and substandard critical thinking will be included.
Demonstrating the Value of Registered Nurses in Ambulatory Care Using Performance Measures
This session is sponsored through the John H. Reck Memorial Grant
Ann Marie Matlock, DNP, RN, NE-BC; Harriet Udin Aronow, PhD; Rachel Start, MSN, RN, NE-BC; Diane Brown, PhD, RN, CPHQ, FNAHQ, FAAN
This session will report preliminary data on participation, benchmarks, and measures being developed for a national collaboration. The project goal is to develop an ambulatory database registry focused on nurse-sensitive indicators.
4:05 pm - 4:15 pm
4:15 pm - 5:15 pm
Concurrent Sessions (121-124)
Nurse Executive Leadership in Ambulatory Care
Susan Hossli, MSN, RN, NEA-BC; Deena Gilland, DNP, RN, NEA-BC
Speakers will present materials and resources on the importance of nursing leadership in ambulatory care. The information was developed by the AAACN Nurse Executive work group and is based on a survey on nursing leadership and interdisciplinary teamwork. The goal of the project was to help nurses provide the best possible patient care across the continuum.
Managing an Identified High-Risk Population Within a Value-Based Healthcare Model
Lisa Jones, BSN, RN, AE-C; Tracy Rife, BSN, RN, AE-C; Amanda Stein, BSN, RN, CCCTM
Learn how to identify and implement quality care interventions that result in positive outcomes for a high-risk population of asthma patients.
Nurse Triage Call Center Quality Improvement Program
Catherine Fournier, MPH, RN-BC; Rachel Khan, MN, RN
Discuss the development of an improved quality assurance program in a large nurse triage call center.
Nursing’s Growing Role in Business Operations: Risk Coding and Population Health
Lisa Balsam, BSN, RN, CRC
Hear the story of why one institution developed a program to improve patient care and public health, as well as fortify organizational stability. The speaker will also discuss the impact on the business and population health.
5:30 pm - 6:30 pm
Meet new colleagues, learn about AAACN, and discover how to get the most from your conference experience. While the session is geared to new AAACN members and first-time conference attendees, everyone is welcome!
6:30 pm - 8:30 pm
Relax and have fun at the Opening Reception and Silent Auction. Network with colleagues, make new friends, and enjoy delicious hors d’oeuvres (on us!). Place your bids in our 19th Annual Silent Auction, which raises money for the AAACN Scholarship and Education Fund. All attendees are welcome. Cash bar provided.