7:00 am - 4:30 pm
7:00 am - 8:00 am
Continental Breakfast/Exhibit Hall Open/Poster Viewing/Meet the Board
8:00 am - 9:30 am
The RN Role in Non Face-to-Face, Technology-Enhanced Nursing Practice: Meeting Health Needs and Improving Outcomes
Facilitator: Traci Haynes, MSN, RN, BA, CEN, CCCTM
Ambulatory care nurses are continually expanding their influence in nontraditional ways. Technology has moved far beyond the telephone to
enable innovative models and strategies, remove geographical boundaries, and expand nursing care from the individual to populations. Some examples include remote patient monitoring, population health, care coordination, and interactive long-term care plans. In this session we encourage you to share and learn about current innovations and outcomes in nursing care delivery.
9:30 am - 10:45 am
Exhibit Hall Open/Poster Viewing/Meet the Board/Refreshment Break
10:45 am - 11:45 am
Concurrent Sessions (311-314)
Measuring Effectiveness of the Ambulatory Care Setting: Using Facility Evaluation to Feed the Continuous Improvement Process
Denise Hannagan, MSN, MHA, RN-BC, EDAC; Jeri Brittin, PhD, Allied ASID
Drawing upon numerous resources as well as recent empirical research in ambulatory care settings, this presentation will cover what facility evaluation is, and why it is important in supporting continuous improvement in ambulatory care. Speakers will also describe the recommended approaches to measuring facility effectiveness and share results and applications from two health care systems that have engaged formal facility evaluation processes.
Evolution of Targeted Patient Population Care Management Strategy to Improve Patient Outcomes and Healthcare Resource Utilization
Mary Morin, MSN, RN, NEA-BC
This session will explore the evolution of a medical group’s RN care management model to provide targeted patient population management and improve patient outcomes as well as reduce emergency department use and readmissions.
Using Evidence-Based Best Practices to Develop Telephone Triage Algorithms
David Chatterton, MSN, RN
The speaker will describe how RNs use a decision support tool with evidence-based algorithms to aid in determining the right level of care for each patient.
Leadership Rapid Fire Sessions
In these short presentations, multiple speakers will highlight their approaches to managing leadership-related issues.
Team-Based Care Model in the Ambulatory Care Setting: From Conception to Operationalization
Bryan W. Castle, MBA, BSN, RN; Linda Delaney, MSN, RN; Candice Washington, MSN, BA, RN
Catalysts for Growth: Pathways to Becoming a Person of Influence
Kimberly Regis, DNP, RN, PNP-BC
A Team Approach: Improving Quality Outcomes through the Engagement and Empowerment of Frontline Staff
Janet Porritt, RN
Improving Documentation in the EMR Utilizing Electronic Chart Auditing in the Ambulatory Care Setting
Mary-Ellen Gregory, RN; Sibil J. Blee, MSN, RN
Making the Glass Slipper Fit for Our Patients: Identifying Key Roles in Primary Care to Enhance a Team-Based Model and Increase Patient Care
Kimberly Thacker Ennis, MSM, MSN, RN
11:45 am - 1:15 pm
Lunch on Your Own
1:15 pm - 2:00 pm
Kathy Mertens, DNP, MPH, RN
2018-2019 AAACN President
2:15 pm - 3:15 pm
Concurrent Sessions (321-324)
Developing an Ambulatory Care Model
Mary Ann Duvanich, MSN, MMHC, RN
Explore the framework of strategies and tactics used throughout the journey to develop a standardized clinical care staffing model for ambulatory care settings (MA, LPN, and RN).
A Care Management Strategy to Reduce Emergency Department Utilization in the Patient-Centered Medical Home (PCMH)
Alverta Robinson, MSA, BSN, RN-BC, LNHA
This session will discuss the multifaceted problem of overuse of the emergency department and suggested strategies for addressing the issue.
Mission Possible: Journey to RN Advisor Line
Dawn Fletcher, BSN, RN
This session will describe the results of a research project on implementing a virtual RN telephone triage center and its impact on patient satisfaction, nurse job satisfaction, and volume of calls.
RN-Led Medicare Wellness Visits – Nurses Providing Value in Meeting Your Organization’s Important Medicare Quality Metrics
Lois Marie Stauffer, MSN, RN, CNL
This session will outline the impact to quality metrics and steps to implement an RN-led annual Medicare wellness visit within an organization.
3:30 pm - 4:30 pm
Concurrent Sessions (331-334)
Care Transition Hand-Off Toolkit
Gregory S. Kopp, MN, MHA, RN, CENP
Explore your role in care transition! The care transition hand-off toolkit encompasses ambulatory care, acute care, emergency department, and skilled nursing facility settings with applicability to both urban and rural settings.
Care Management Teams: An Amazon Prime Approach to Care Delivery
Paige C. Kearns, MSN, RN, CMSRN; Shanee M. Courtney, MSN, RN
The care management team (CMT) of Kaiser Permanente Colorado is an interprofessional team of RNs, clinical pharmacists, licensed clinical social workers, and medical assistants who collaborate to provide seamless, efficient case management for patients at no cost.
Clinical Informatics’ Role in Implementing an After-Hours Telehealth Program for Primary Care
Deborah Ann Picchione, MS, BSN, RN; Susanne T. Fehr, PhD, RN-BC, NE-BC
This session will describe how by using the skill set of clinical informatics nurses as part of a larger team, Western Connecticut Medical Group succeeded in implementing an after-hours, direct-to-consumer telehealth program.
To Leadership and Beyond: Professional Development and Onboarding for Ambulatory Care Nurse Leaders
Jamie Kaye Stucky, MS, RN; Sara J. Miller, BSN, RN
The speakers will share how one organization has worked extensively to provide a strong evidence-based foundational onboarding plan for new nurse leaders, along with ongoing leadership development, in an effort to yield and retain effective leaders.